You may be subject to import duties and taxes, which are levied once a shipment reaches your country. This especially applies to the EU countries, Canada and Australia but not limited to these countries.
Additional charges for customs clearance must be by buyer; we have no control over these charges and cannot predict what they may be. EU residents can expect to pay VAT in their home countries.
Customs policies vary widely from country to country. You should contact your local customs office for further information. Additionally, when ordering from The Icelandic Store you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Please note.: Should you refuse delivery of a package because of import duties upon arrival the package will be sent back to us on your expense. You will be held responsible for any cost involved.
If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form. Customs authorities require us to state the value of the gift item directly on the package.
There are no additional fees, customs duties or taxes charged in Iceland for export. For products to be delivered in Iceland, a VAT of 24,0% will be added.
We will under no circumstances refund duties or VAT.
For additional information regarding shipping, duties and VAT please see our Shipping Terms